Return & Refund Policy

All Sales Final

Due to the specialized nature of Japanese mini truck imports and the costs involved in sourcing, purchasing, and shipping vehicles, all sales are final. We strongly encourage all buyers to:

Review all photos and descriptions thoroughly before purchasing
Ask questions and request additional photos or video before committing
Research street legality in your state before buying
Arrange an independent inspection if desired (we support this)

Deposits

Deposits are non-refundable once a vehicle has been reserved, purchased at auction, or imported on your behalf
If we are unable to source your requested vehicle, your deposit is fully refunded

Exceptions

We will issue a full refund if:

The vehicle delivered is significantly different from what was described (major undisclosed damage, incorrect year/model)
The vehicle is destroyed or lost in transit (insurance claim process applies)
We are unable to complete the import due to regulatory issues on our end

How to Request a Refund

Email: support@jpmminitrucks.com
Include your order number, photos of the issue, and a written description
Our team will review within 3 business days

Parts & Accessories

New parts: 30-day return if unused and in original packaging
Electrical components and manuals: non-refundable once opened
Shipping costs for parts returns are the buyer’s responsibility

Contact

📍 JPM Mini Trucks · 8950 SW 74th Court, Suite 2201 · Miami, FL 33156
✉️ support@jpmminitrucks.com